Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to review software fault details and interpret complex technical data
communication skills to liaise with clients
literacy skills to interpret and write technical documents
planning and organisational skills to ensure adherence to standards and procedures in programming
problem-solving skills to consider alternative options and possible impacts
technical skills to use, customise and adapt software packages.
Required knowledge
detailed knowledge of:
concepts relating to system performance
concepts relating to testing of software systems
current industry-accepted hardware and software products, and their general features and capabilities
system's current functionality.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Technical data may be obtained from: | error messages memory dumps software traces other information. |
Appropriate person may include: | authorised business representative client supervisor. |
Documentation may follow: | audit trails International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards maintaining equipment inventory, client training and satisfaction reports naming standards project-management templates and report writing version control. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist